1. Introduction
HD RTV Data Collector ("the Extension") is a Chrome browser extension designed to help HomeDepot suppliers collect and export Return-to-Vendor (RTV) data from the DirectCommerce supplier portal. This Privacy Policy explains how the Extension handles your data.
2. Data We Collect
The Extension reads the following data only when you actively start a collection:
- RTV order data displayed on the DirectCommerce portal pages you visit (RTV numbers, dates, SKU details, amounts, etc.)
✅ All collected data stays on your device. The Extension does NOT transmit any data to our servers or any third party. Data is only stored temporarily in your browser's memory and exported when you click the download button.
The Extension also stores the following preference locally:
- Language preference (
hdLang) — saved in chrome.storage.local on your device only.
3. Data We Do NOT Collect
- We do not collect your login credentials or session tokens.
- We do not transmit any of your business data to any external server.
- We do not use cookies, analytics, or tracking of any kind.
4. Permissions Used
- storage — to save your language preference locally.
- activeTab — to allow the popup to communicate with the current tab.
- host_permissions (directcommerce.com) — to read page content on the DirectCommerce portal for data collection.
5. Third-Party Services
The Extension interacts with the following third-party services:
- DirectCommerce (my.directcommerce.com) — the portal from which data is collected. You must have a valid supplier account to use the Extension. The Extension does not bypass any authentication.
- Paddle — used for processing payments for the paid version. Paddle's own privacy policy applies to payment transactions. We receive only the confirmation of payment; we do not store your credit card details.
6. Data Security
Since all RTV data is processed and stored locally on your device, your business data never leaves your computer. You are responsible for the security of the exported files (JSON/CSV) saved to your local storage.
💰 Refund Policy
We offer a 7-day money-back guarantee. If you are not satisfied with the Extension for any reason within 7 days of your purchase, you are entitled to a full refund — no questions asked.
How to Request a Refund
- Email us at nikochen0223@gmail.com within 7 days of your purchase date.
- Include your order ID (found in your Paddle purchase confirmation email).
- Refunds are processed via Paddle and typically appear within 5–7 business days.
After the 7-day window, refunds are evaluated on a case-by-case basis. Please contact us if you have any concerns.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via the Extension's update notes in the Chrome Web Store. Continued use of the Extension after changes constitutes acceptance of the updated policy.
8. Contact Us
Last updated: March 2026
1. 简介
HD RTV Data Collector（以下简称"本插件"）是一款 Chrome 浏览器扩展程序，专为 HomeDepot 供应商设计，用于从 DirectCommerce 供应商门户中采集和导出退货单（RTV）数据。本隐私政策说明本插件如何处理您的数据。
2. 我们采集的数据
本插件仅在您主动点击"开始采集"时读取以下数据：
- 您在 DirectCommerce 门户页面上访问的 RTV 订单数据（RTV 单号、日期、SKU 明细、金额等）
✅ 所有采集的数据均保留在您的设备上。本插件不会将任何数据发送至我们的服务器或任何第三方。数据仅临时存储在浏览器内存中，在您点击下载按钮后保存至本地文件。
本插件还会在本地存储以下偏好设置：
- 语言偏好（
hdLang）——仅保存在您设备的 chrome.storage.local 中。
3. 我们不采集的数据
- 我们不采集您的登录凭据或 Session Token。
- 我们不将您的任何业务数据传输至外部服务器。
- 我们不使用 Cookie、数据分析或任何形式的行为追踪。
4. 所用权限说明
- storage — 在本地保存语言偏好设置。
- activeTab — 允许弹出窗口与当前标签页通信。
- host_permissions (directcommerce.com) — 读取 DirectCommerce 门户页面内容以进行数据采集。
5. 第三方服务
本插件涉及以下第三方服务：
- DirectCommerce (my.directcommerce.com) — 数据采集来源平台。您需拥有有效的供应商账号。本插件不绕过任何身份验证机制。
- Paddle — 用于处理付费版本的支付。支付交易适用 Paddle 自身的隐私政策。我们仅接收支付成功确认，不存储您的信用卡信息。
6. 数据安全
由于所有 RTV 数据均在您的设备本地处理和存储，您的业务数据不会离开您的计算机。您负责保管导出到本地存储的文件（JSON/CSV）的安全。
💰 退款政策
我们提供 7 天无理由退款保障。如果您在购买后 7 天内对本插件不满意，可以申请全额退款，无需说明原因。
如何申请退款
- 请在购买之日起 7 天内发邮件至 nikochen0223@gmail.com。
- 邮件中请注明您的订单号（见 Paddle 购买确认邮件）。
- 退款通过 Paddle 处理，通常在 5–7 个工作日内到账。
超过 7 天后的退款申请将视具体情况处理，欢迎联系我们沟通。
7. 政策变更
我们可能不时更新本隐私政策。重大变更将通过 Chrome Web Store 的插件更新说明通知用户。在变更后继续使用本插件即表示您接受更新后的政策。
8. 联系我们
最后更新：2026年3月